Simply click the link below to log in to your Street account and report the problem directly to our team.

Prefer using your phone?
You can also download the Blue Street app from the App Store or Google Play Store to report repairs quickly and easily.

If you have an emergency repair outside of our normal office hours, please call 01273 585001 and select Option 3 to be connected to our emergency repairs service.

Emergency repairs are issues that can't wait until the next working day and pose an immediate risk to your safety, security, or damage to the property, such as:

  • Serious water leaks or flooding that can not be contained or isolated. 

  • Electrical faults causing danger

  • Insecure external doors or windows 

  • Blocked Drains where sewage is backing up

  • Blocked toilet where there is only one in the property

If you smell gas contact Southern Gas Networks 0800 111 999

If you have a power cut, please visit: National Grid

Please only use the out of hours service for genuine emergencies relating to repairs. If your call is not considered an emergency or it is unrelated to a repair issue, you may be charged for the call-out or the out of hours support service.

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