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Tenant Fee Information

Click the link below for a clear breakdown of permitted tenant fees, deposits, and additional tenancy related charges in line with the Tenant Fees Act 2019 and Renters' Rights Act 2025.

Renting with Carruthers and Luck

Step 1: Register

Tell us what you're looking for so we can match you with suitable properties and keep you updated.

Two people sitting on a sofa looking at a laptop in a modern kitchen

Step 2: Book a Viewing

See a property you like? Schedule a viewing at a time that works for you.

Three people in a modern living room with a yellow sofa, one woman in a red blazer gesturing toward a doorway

Step 3: Apply

Loved the property? Complete a simple online application form in just minutes.

Pen resting on a rental application form with "Rental" and "Applicant Information" visible

Step 4: Referencing

Upload your ID and income details so our referencing company can confirm eligibility.

UK passport, banknotes, calculator, and HM Revenue & Customs self-employment form on dark wooden surface

Step 5: Sign Your Tenancy

Once approved, sign your tenancy agreement digitally and pay your move-in funds.

Fountain pen positioned above a document with "Signature" printed on it

Step 6: Move in & Enjoy Ongoing Support

Collect your keys, settle in, and rely on our friendly team for any maintenance or tenancy support.

If you are a tenant of ours and have a maintenance issue, click to link below to report it directly to us.

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Your tenancy, from the palm of your hand.

Have all the key information you need about your tenancy in the palm of your hand - allowing you to scan over details whenever you need.

A mobile phone with the Street.co.uk app displaying the details of a tenancy.